30-day Satisfaction Guarantee
You have 30 days after receiving your item to request a return for any reason. If you are not happy with your purchase allow us to make it up to you with a full refund. *not including shipping
Send us an email at email@example.com and our Customer Service Advocates will help you out.
We'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, we'll automatically refund you on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.